Pádraig O'Sullivan (Cork North-Central, Fianna Fail)
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774. To ask the Tánaiste and Minister for Justice and Equality if consideration will be given to granting an earlier appointment for a person (details supplied); and if he will make a statement on the matter. [61714/25]

Jim O'Callaghan (Dublin Bay South, Fianna Fail)
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The Registration Office of my Department is currently experiencing an exceptionally high demand for first time registration appointments and are aware that appointment availability is severely limited.

I can assure the Deputy that my Department is doing everything possible to facilitate as many customers as possible.

New appointment slots are being released on a rolling 90-day basis, with additional slots being made available where capacity is identified and as any cancellations/reschedules are made. The Registration Office has also extended opening hours and are now open seven days a week to meet this demand.

The person cited by the Deputy is advised to monitor the dedicated booking appointment system via the Customer Service Portal at portal.irishimmigration.ie/en/, for any available appointments that may come up due to cancellations.

If customers have successfully booked an appointment, but wish to amend the date, they can do so via the reschedule option to any other available date. Please be aware that given the current exceptional demand it is not possible to accommodate requests for an earlier appointment.

If customers have an emergency, they can submit a query to the Registration Office via the portal and should provide documentary evidence. Details on how to apply for an emergency appointment are available at the following link: Submitting Registration or Renewal Queries – Immigration Service Delivery

As an Oireachtas member, the Deputy can also request the status of individual immigration cases by e-mail, using the Oireachtas Mail facility at: IMoireachtasmail@justice.ie, which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Question process.