Written answers

Wednesday, 19 March 2025

Department of Employment Affairs and Social Protection

Artificial Intelligence

Photo of James GeogheganJames Geoghegan (Dublin Bay South, Fine Gael)
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1084. To ask the Minister for Employment Affairs and Social Protection to identify specific examples where artificial intelligence has been adapted for the operation of his Department and each body under the aegis of his Department; and if he will make a statement on the matter. [12927/25]

Photo of Dara CallearyDara Calleary (Mayo, Fianna Fail)
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My Department is currently examining the potential future use of Artificial Intelligence (A.I.) technologies. This has involved active participation in several stakeholder groups, such as, the Department of Enterprise, Trade and Employment's working group on the implementation of EU AI Act.

An A.I. Chatbot on the MyGovID platform is currently in use, providing real-time advice to customers on how best to use the MyGovID service.

As part of an internal review of Microsoft Office services in the Department, a small number of users are piloting an upgrade, which includes limited integration of A.I tools within the suite as standard.

A.I. has not been adapted for the operation of any of the bodies under the aegis of the Department.

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