Written answers

Tuesday, 23 November 2021

Department of Transport, Tourism and Sport

Air Services

Photo of Pearse DohertyPearse Doherty (Donegal, Sinn Fein)
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221. To ask the Minister for Transport, Tourism and Sport if there is an onus on the airline (details supplied) to provide alternative ground transport arrangements to passengers travelling from Donegal to Dublin in circumstances in which the flight is cancelled; and if he will make a statement on the matter. [57365/21]

Photo of Hildegarde NaughtonHildegarde Naughton (Galway West, Fine Gael)
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As the Deputy is aware, following the liquidation of Stobart Air on 12 June, and on foot of an emergency procurement process in accordance with EU Regulation 1008/2002, which governs PSO air services, a temporary 7 month contract was awarded to the Swedish airline, Amapola FlyG AB to operate PSO air service between Donegal and Dublin.

This temporary contract, which is in place until 25 February 2022, requires that the rate of flights cancelled for reasons directly attributable to the airline shall not exceed 2% of all flights for the duration of the contract. It is a matter for the airline to handle arrangements with passengers if such events arise.

EU Regulation No. 261/2004 establishes common rules on compensation and assistance to passengers including in the event of cancelled flights. The Commission for Aviation Regulation is responsible for enforcing European 'air passenger rights' under this Regulation. Further information is available for passengers on their website as follows: www.flightrights.ie.

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