Written answers

Friday, 7 September 2018

Department of Culture, Heritage and the Gaeltacht

Departmental Communications

Photo of Seán FlemingSeán Fleming (Laois, Fianna Fail)
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1445. To ask the Minister for Culture, Heritage and the Gaeltacht the position in her Department and the organisations under its aegis that have arrangements in place for lo-call numbers or 1800, 1850 and 1890 phone numbers for members of the public to contact his Department or organisations under its aegis; the number of these that are completely free to call to persons that use mobile phones and may incur major bills phoning such organisations; if the situation will be reviewed; and if she will make a statement on the matter. [36395/18]

Photo of Josepha MadiganJosepha Madigan (Dublin Rathdown, Fine Gael)
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As the Deputy will be aware depending on the mobile service provider used different charges apply to the customer when contacting landline, lo-call or premium numbers. I am advised that in all cases where my Department, or bodies under, make use of such numbers, details of standard directory numbers and other contact channels e.g. e-mail are also provided to the public.

Details of contact telephone numbers for the main offices of my Department including standard directory numbers and lo-call 1890 numbers are available on my Department's website at www.chg.gov.ie.

In relation to those bodies under the aegis of my Department, listed below, that use lo-call numbers I am advised that these may also be contacted using standard directory numbers:

- Arts Council

- National Archives

- National Museum

- Oifig an Chomisinéir Teanga

- An Foras Teanga.

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