Written answers

Thursday, 1 July 2010

Department of Justice, Equality and Law Reform

Garda Deployment

10:00 pm

Photo of Enda KennyEnda Kenny (Mayo, Fine Gael)
Link to this: Individually | In context

Question 153: To ask the Minister for Justice, Equality and Law Reform the number of staff employed at the Garda information services centre in County Mayo over the past three years; the key performance indicators being used to assess the level of service provision at this centre; his plans to expand this service; and if he will make a statement on the matter. [28904/10]

Photo of Dermot AhernDermot Ahern (Louth, Fianna Fail)
Link to this: Individually | In context

The information provided to me by the Garda authorities on the number of staff employed at the GISC in County Mayo as at the 31st May 2007 to the 31st May 2010 is set out in the following table.

Garda PersonnelCivilian Personnel (WTE)
20074155
20084170
20094198
20103191

Performance indicators for the GISC include:

?80% of calls answered within 20 seconds

?Average call length of less than 7 minutes

?Less than 5% of calls abandoned

?Capture 90% of incidents nationally

A review is currently being undertaken with a view to identifying the potential for the further extension of the remit of GISC.

Comments

No comments

Log in or join to post a public comment.