Written answers
Wednesday, 21 November 2007
Department of Arts, Sport and Tourism
Complaints Procedures
9:00 pm
Damien English (Meath West, Fine Gael)
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Question 240: To ask the Minister for Arts, Sport and Tourism the number of complaints received by his Department in 2005, 2006 and to date in 2007 by members of the public; and if he will make a statement on the matter. [30194/07]
Séamus Brennan (Dublin South, Fianna Fail)
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The number of complaints received by my Department in relation to its activities since the beginning of 2005 is set out in the following table:
Year | No. of Complaints |
2005 | 0 |
2006 | 0 |
2007 (to date) | 2 |
Total | 2 |
My Department is fully committed to the delivery of quality customer service and has to that end recently revised its Customer Charter. There are procedures in place in my Department for dealing with complaints received all of which are fully investigated.
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