Pádraic McCormack (Galway West, Fine Gael)

I put down the question to alleviate the problem for the general public. It is alright for public representatives, as they have other lines to call. However, this was a particular case and I tried to call from my office in Galway. The caller first hears a 30 second answering machine outlining the various options. It is far more important for members of the public to speak to somebody on the other line than to listen to an answering machine telling them to press one or another button and getting no response at the end of all of that.

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