Ms Bríd O'Brien:

It is not an either-or. We need both. To address some of the exclusions in the labour market and some of the appalling experiences in the labour market, we need proper enforcement of law. We also need policies and practices that set out to try to address these issues constructively so it does not get to litigation or somebody having to be hauled over the coals and reminded that they cannot treat somebody like that. It is a combination of push and pull.