Ms Patricia King:

Culture, as we know, is a difficult thing to change. It will take time. As the chair has said, it is about how people think, what they believe and how they act. It is based on those. We are, I think, putting a lot of effort in to making sure that in any system we put together and on which we work with the management in the Defence Forces and collaborate with the representative groups, the outcome of that will be something that works well and in which people have confidence. I do not think it is wrong to take a little bit of time to get that right. That is my own judgment. With regard to that line in the IRG report that refers to a "higher proportion", nobody is saying - not even that report is saying - that everybody in the Defence Forces does not behave properly or is making complaints. That is not the issue. There is a higher proportion in that workplace. It needs remedy, and it needs remedy in the first instance by virtue of the issues with the complaints system. It will take time, and as members know, all of those are embedded in legislation. That is not normal in workplaces. Complaints are normally voluntarily agreed but in this case, they are embedded in legislation, which makes it ten times more complex for this body to move the 12 inches it wants to move on things. This is complex, and sometimes very frustrating, I might add. In any event, that is the job we took on and that is what we are doing. It really is important that we get it right.