Oireachtas Joint and Select Committees

Wednesday, 24 May 2023

Joint Oireachtas Committee on Jobs, Enterprise and Innovation

Employee Experiences of Technological Surveillance in the Financial Services Sector: Discussion

Photo of Matt ShanahanMatt Shanahan (Waterford, Independent)
Link to this: Individually | In context | Oireachtas source

I would agree with that. I merely wonder, in terms of one's computer's camera, for instance. Essentially, if we get into this idea of legislation, in financial services, I am sure there will be strong pushback from large financial concerns which say they need a certain amount of data profiling and they must have it, in terms of time spent, activity, accounts monitored or whatever, otherwise they cannot monitor what their employees are doing and they cannot say whether one is doing a good job and another is not because they do not know what metrics people are producing.

If someone is at home and is being monitored in that way in the financial services centre, I would have a particular problem with cameras. Is the camera being used to record time? Is it recording people when they are moving around their houses? These are significant questions. This is where legislation needs to be targeting. There is a certain amount that will have to happen. It is already happening.

In terms of artificial intelligence, AI, how is it being used to supplement this monitoring that they are talking about? We all know how AI, and ChatGPT, is being used. We have seen it being used in Departments here on a trial basis. How is it being used to effect greater monitoring of employees?