Mr. Sean Doyle:

I will go first. To date, we have processed over 345,000 vouchers and refunds. This is approximately 17% of the requests we have received. It is an unprecedented backlog because of the scale of cancellations we have had to enact and we are working as hard as we can investing both resource and technology to clear that backlog. I can reassure anybody entitled to a refund that he or she will get it. In terms of the other flexibility we are offering, we are offering anybody with a booking up until the end of December the ability to change that booking to a new flight, time or date without a change fee. That policy is very clear. Anybody with a booking to a destination where a travel advisory is in place can apply for a voucher for the full amount up until the end of August. We have offered unprecedented levels of flexibility to customers who have been affected by the pandemic.