Darren O'Rourke (Meath East, Sinn Fein) | Oireachtas source

I will pick up on that point. I thank Mr. Doyle and Mr. Wilson for their presentations. Could they outline the number of refunds that have been issued to date, the number of refunds that have yet to be issued, the number of vouchers issued and the number yet to be issued? Could they provide assurances to customers who are still waiting that they will receive those vouchers? The Irish Travel Agents Association estimates that consumer losses are at €800,000 per day. This represents seats that were bought but not used and not refunded. Have the witnesses produced an estimate of this themselves or do they agree with that figure? Has there been any change to rescheduling fees? Very many people are reporting exorbitant charges for rescheduling?