Oireachtas Joint and Select Committees
Tuesday, 19 June 2018
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Business of Joint Committee
Matters Relating to the Banking Sector: Ulster Bank
1:30 pm
Pearse Doherty (Donegal, Sinn Fein)
Link to this: Individually | In context | Oireachtas source
In terms of complaints or queries from a cohort of customers who queried the new rate, at what level was it dealt with in the bank? Were these issues escalated to a more senior level? At what level were decisions made?