Oireachtas Joint and Select Committees

Tuesday, 12 June 2018

Joint Oireachtas Committee on Housing, Planning and Local Government

General Scheme of the Residential Tenancies (Amendment) Bill 2018: Residential Tenancies Board

12:30 pm

Ms Rosalind Carroll:

Absolutely. One of the other questions Deputy Darragh O'Brien asked was about the processing times. On average, for a determination order, it takes 14 weeks from the day the application is made to somebody getting the order. How does that compare with the previous year? We were at 12 weeks before this, which was our best ever number. The drop is down to the fact we are taking on more functions without the staff complement coming back in to replace us. That goes to what Ms Walsh was saying. We need to protect it and ensure it does not drop any further. We need to ensure that cases that come to us are dealt with swiftly. That is one of our priorities. Our strategic plan is within that. It is important to point out that while it is at 14 weeks, 48% of the cases we take on are dealt with within one to two months so while the average is sitting at 14 weeks, we deal with a lot of cases through early intervention and they are dealt with early on in the process. I hope that gives the committee a sense of where we are at with the figures.

In terms of the question about owner-occupied properties, management companies and so on, the Deputy's question was whether we think it is an RTB function. My initial gut reaction is-----