Terry Leyden (Fianna Fail)
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There is a company called Pure Telecom - it was small but is fairly big now - and it provides these services. It underbids Eir, for example, in providing some services. When it comes to telephone directories, however, I was charged €5.50 for one telephone inquiry. I contacted the company and told them this was 100% profit. They are charged €2.20 I believe, which is pretty high for the 11811 service, as far as I know.

Can they basically charge what they like? I had no warning. When the bill was sent to me, I saw that I had been charged €5.50 for a single directory inquiry. People should be warned that this service is expensive. I do not think these companies have a right to impose a charge for this service that involves a 100% profit.