Oireachtas Joint and Select Committees

Tuesday, 23 May 2017

Joint Oireachtas Committee on Communications, Climate Action and Environment

Commission for Communications Regulation Performance Review: Discussion

5:00 pm

Mr. Gerry Fahy:

I guess it is a competitive service. One can get information in many ways today. Telephone directories are available. One can get information about telephone numbers online. One can telephone one of these service providers. The pricing is commercial in the sense that a component of it is charged by the company that provides the directory inquiry process and a component of it is charged by the operator. One can access the ComReg website to find out what the charges are. One can use that information to choose what operator or service provider to use if one wants to avail of one of these services. The volume of activity in this area is declining significantly. There is very little traffic now. People are put off by the commercial charges and they go to the free services for their information.

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