Joanna Tuffy (Dublin Mid West, Labour)
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There are still issues and I dealt with one myself. While SUSI has greatly improved, I found it very hard to get it to take certain things on board. In a way, the applicant has faced a brick wall. It was only persistence that got SUSI to look at it again. Some applicants have an estranged parent, which can be a difficulty and there are still issues around it. The committee did a great deal of work with SUSI and it really got its act together to be fair.