Oireachtas Joint and Select Committees
Wednesday, 12 November 2014
Joint Oireachtas Committee on Public Service Oversight and Petitions
Role and Remit: Financial Services Ombudsman
4:50 pm
Richard Boyd Barrett (Dún Laoghaire, People Before Profit Alliance)
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Between 70% and 80% of complaints are not upheld, the bulk of which would be in the areas covered in the previous question. Why were they not upheld? Is it because they are settled, because they are frivolous or the Ombudsman cannot prove the case?