Oireachtas Joint and Select Committees

Wednesday, 12 November 2014

Joint Oireachtas Committee on Public Service Oversight and Petitions

Role and Remit: Financial Services Ombudsman

4:50 pm

Photo of Richard Boyd BarrettRichard Boyd Barrett (Dún Laoghaire, People Before Profit Alliance) | Oireachtas source

Between 70% and 80% of complaints are not upheld, the bulk of which would be in the areas covered in the previous question. Why were they not upheld? Is it because they are settled, because they are frivolous or the Ombudsman cannot prove the case?

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