Oireachtas Joint and Select Committees

Wednesday, 8 October 2014

Joint Oireachtas Committee on Transport and Communications

Mobile Telephone Coverage and High Speed Broadband Availability: Discussion

11:50 am

Mr. Kevin O'Brien:

If it is an issue with the contract of service with an operator, please come to ComReg. As I said during the session, when any consumer comes, we always insist they take it up with the operator for a short period. Our experience is that the majority of cases will get sorted between the consumer and the operator, but if the consumer is not getting satisfaction from the operator, they should come to us.