Mr. Shane O'Sullivan:

If I may add to that because I understand that a piece of information is missing here. I mentioned that there are customers in early arrears, at one day to 90 days, and I also mentioned that there are customers who are not in arrears. For a great number of years, all the banks were providing short-term forbearance. A great majority of the people in the 3,000 to whom the Deputy refers, have for many years had recurring forbearance from the bank, be it a moratorium or interest-only or reduced repayments. What the MART and the sustainability guidelines do is to encourage the banks to move away from short-term tactical solutions and to identify long-term sustainable solutions. Customers whom it would appear have been in arrears or only just in arrears, have actually over a great number of months and years, benefited from short-term forbearance. As that ends, the affordability and the sustainability is not there - it has been there because people have been paying reduced repayments and parking the debt owed - but because that phase is ending it tells one that the only outcome here is AVS.