Oireachtas Joint and Select Committees

Wednesday, 5 March 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Bi-annual Review 2013: Financial Services Ombudsman

3:00 pm

Photo of Pearse DohertyPearse Doherty (Donegal South West, Sinn Fein)
Link to this: Individually | In context | Oireachtas source

That is clear and it is probably fair to say that a customer of Bank of Ireland in Britain is more likely to have the ombudsman rule in his or her favour than in this jurisdiction because of the informality, as the witness mentioned, of the decision making compared with the more restrictive nature of how the Irish ombudsman applies decisions.