Ms Helen Dixon:

I am sorry I do not have to hand the percentage of switchers. There are some and I will come back to the Vice Chair on that. It is an interesting question. There have been some improvements in the provision of information to users on contracts, in that they are now entitled, as Mr. Hickey has confirmed, to a best tariff statement after 12 months and they are entitled to information on how they may terminate their contract every 12 months.