Oireachtas Joint and Select Committees

Wednesday, 22 May 2024

Joint Oireachtas Committee on Transport, Tourism and Sport

ComReg’s Enforcement Functions: Discussion

Photo of Gerry HorkanGerry Horkan (Fianna Fail) | Oireachtas source

There are so many operators and so many different tariffs that I do not know if even ComReg knows how many mobile phone tariffs there are. There are probably hundreds and hundreds, like health insurance, and people are probably more likely to move house before they move from their phone operator because it is probably not enough to justify doing it. Does ComReg have an idea of the percentage of people who switch every year from one phone company to another? Equally, how easy is it for people to access the information on comparing one operator with another or one tariff with another? There are international roaming fees, there are data costs, and there are calls and text costs. Most people are probably paying more than they need to on the basis that there are newer products out there. The gas companies must write to customers every so often and tell them they are on such and such a tariff.

I am not aware that mobile phone or landline companies have to do that. Please touch on that issue.

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