Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Mr. John McKeon:

It is under our Vote and the chief appeals officer and her staff are civil servants in the Department but they do operate independently in the exercise of their functions. They have statutory independence to do so and when cases have been appealed to the courts they have been found to have operated independently. Many of our staff believe they are too independent.

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