Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
Seán Fleming (Laois, Fianna Fail) | Oireachtas source
We would not hear that on our side of the house, especially from the 40% of cases going in.
That is the point we have just covered.
The next sentence is: "Reasons for rejection of claims are recorded and relate, in the main, to failure of the claimant to prove eligibility based on means [an issue on which we have touched], social insurance contributions and residency”. The reference to social insurance contributions relates to payments based on contributions, whether it is a benefit payment or otherwise. People have to prove residency or that they are back in Ireland, whatever the case may be. Will Mr. McKeon give a global breakdown, insofar as he can, of the reasons claims are rejected. How many are rejected based on means? How many are rejected based on the lack of contributions or other factors? These three issues are cited in the recommendations made in the Comptroller and Auditor General's report. Mr. McKeon has given the main reasons. He might give us a breakdown. It could be submitted to us in writing.
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