John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

A lady called me this morning and told me her family had been with the bank for 40 years. She had issues and got out of it and said that she was impacted by the tracker mortgage issue. She was in tears on the phone because she was not prepared to fight with the bank again and had heard nothing on the issue. Hers must be a rare case.