Mr. Brendan Burgess:

The banks acknowledged that they did wrong in one particular case and have attempted to make recompense. One of individuals involved, the one I know best, is Ms Helen Grogan. She was here and told her story. The banks have admitted no wrong in that case. I was at the Permanent TSB AGM telling the bank publicly that its treatment of Ms Grogan and her cohort of borrowers is absolutely wrong. It might be legally correct but it is totally unfair. That is one of the campaigns on which I am working. The banks have not acknowledged any wrongdoing in her case.