John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

Before Mr. Burgess states that as a fact - as he has stated the figure of 10,000 as a fact - he should note that they were asked the hard questions. Perhaps Mr. Burgess did not want to hear it but the fact of the matter is that, on the day the individuals were here, the hard questions almost did not have to be asked because they so wanted to tell their stories that they put everything out there. The question is whether they were dealt with and whether the banks acknowledged afterwards that they were wrong. Yes, they did. On other occasions when evidence was provided by this committee to the banks involved in respect of the tracker issue, it was proven that the banks were not doing their jobs. They were ignoring the plight of people. The evidence given to this committee, in writing and by the four people, was so exceptional that it told all the hard facts about how lives can be destroyed by banks that could not care less for people. That was the issue that day.