Ms Mary Higgins:

If the Deputy looks at our annual reports, it is stated very clearly up until this year's report. I think we are saying in the report for 2016 that we have finally got to the point where we are really doing things properly. The 2014 and 2015 reports stated very clearly that the waiting lists were far too long and that people were waiting far too long. We have always accepted that. We apologise to those who are waiting and do stay in touch with them.