Aengus Ó Snodaigh (Dublin South Central, Sinn Fein) | Oireachtas source

The changes which occurred even in the year or so since I last visited the office were interesting. I would have attended with constituents on a number of occasions. I find it is often easier to deal with the social welfare inspectors on the telephone. I get a quicker response than when I had to attend in person. The service is changing. Most of the business is carried out in quite a congenial manner, bar one or two characters which one finds everywhere. People are distraught and in crisis but changes are taking place. I praise the Department officials with whom I have dealt over the past number of years.

The target is €33 million for this year. Has the Minister any indication as to whether it will be achieved or exceeded this year? How many offices will be changed to the new belt and braces offices?