Oireachtas Joint and Select Committees

Thursday, 7 March 2013

Joint Oireachtas Committee on Transport and Communications

Social Media: Discussion (Resumed) with Twitter and Facebook

11:25 am

Mr. Simon Milner:

I will take the staff resources issue. I have not come across the issue of likes jealousy before. That is a new one. Maybe Ms Cartes has and she can comment on that. Then we will talk a little about how we have worked with the Irish Government over time.

On staff resources, Facebook provides a global number for staff, which is approximately 5,000. We do not provide a public breakdown of how many staff work on different matters.

The committee might be forgiven for thinking that Ms Cartes is the sole person running safety for Facebook. She is not. The committee can rest assured that a substantial number of staff are involved in work in supporting our users. A good illustration of this is that a couple of weeks ago, when the Minister for Jobs, Enterprise and Innovation, Deputy Richard Bruton, came to our offices when we announced that we were going to be recruiting for 100 new posts this year, there were some 60 posts advertised on our Facebook careers page and, roughly, a quarter to a third of those were in our user operations team. That gives the committee a sense of the scale of the effort but, as I stated, we do not have a public number that I can give for how many staff are involved in safety at Facebook.

On the issues of the Government, being up-front, we have not engaged with the office of Internet safety but we have engaged with the anti-bullying group set up by the ministry of education. Ms Cartes has been involved in that and can explain what we have done.

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