Written answers

Tuesday, 2 December 2025

Department of Justice and Equality

Residency Permits

Photo of Jennifer WhitmoreJennifer Whitmore (Wicklow, Social Democrats)
Link to this: Individually | In context

409. To ask the Tánaiste and Minister for Justice and Equality the actions being taken to address the lengthy waiting times for Irish residence permit registration appointments at the Burgh Quay registration office; and if he will make a statement on the matter. [67621/25]

Photo of Colm BrophyColm Brophy (Dublin South West, Fine Gael)
Link to this: Individually | In context

The Registration Office of my Department is currently experiencing an exceptionally high demand for first time registration appointments and are aware that appointment availability is severely limited.

I understand that the extended wait times to secure an appointment can be frustrating for applicants. I can assure the Deputy that my Department is doing everything possible to facilitate as many customers as possible.

New appointment slots are being released on a rolling 90-day basis, with additional slots being made available where capacity is identified and as any cancellations/reschedules are made. The Registration Office has also extended opening hours and are now open seven days a week to meet this demand. It is anticipated that further measures to increase the availability of appointments will be taken in the coming weeks.

Applicants are advised to monitor the dedicated booking appointment system via the Customer Service Portal at www.portal.irishimmigration.ie/en/, for any available appointments that may come up due to cancellations.

If customers have successfully booked an appointment, but wish to amend the date, they can do so via the reschedule option to any other available date. Please be aware that given the current exceptional demand it is not possible to accommodate requests for an earlier appointment.

My Department has put in place an interim solution for people awaiting a renewal of their immigration permission and for people awaiting a first time registration who wish to travel over the Christmas period. More information is available at www.irishimmigration.ie/isd-announces-initiative-to-facilitate-customers-travelling-at-christmas-2/.

Comments

No comments

Log in or join to post a public comment.