Written answers

Tuesday, 18 November 2025

Department of Justice and Equality

An Garda Síochána

Photo of Tom BrabazonTom Brabazon (Dublin Bay North, Fianna Fail)
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779. To ask the Tánaiste and Minister for Justice and Equality the number of emergency calls taken by An Garda Síochána in each of the years 2020 to 2024, and to date in 2025. [63354/25]

Photo of Jim O'CallaghanJim O'Callaghan (Dublin Bay South, Fianna Fail)
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The Garda authorities have provided the below table which outlines the number of emergency calls received at each Regional Control Centre (RCC). I'm informed that the figures below do not capture calls for service which are not considered to be emergency in nature.

Year
Dublin Metropolitan RCC
Eastern

RCC
North Western RCC
Southern

RCC
National
2020 226,700 71,696 69,725 73,026 441,147
2021 225,877 77,985 69,647 72,684 446,193
2022 275,121 80,353 70,273 80,515 506,262
2023 279,073 100,714 86,614 102,124 568,525
2024 278,204 126,815 107,249 126,550 638,818
2025 (YTD) 236,646 111,177 93,338 112,700 553,861
Total 1,521,621 568,740 496,846 567,599 3,154,806
An Garda Síochána operates a Regional Control Room strategy which ensures that Garda resources are available to respond to calls for service from the public, including situations where a local resource is not immediately available.

Calls for service, whether received through a local Garda station or the 999 ECAS system, are routed through the Regional Control Rooms and prioritised for response. Higher priority calls will always take priority over lower priority calls.

The Garda authorities inform me that An Garda Síochána aim is to answer 80% of 999 calls within 7 seconds and deploy resources immediately giving an estimated time of arrival.

The Garda Commissioner is by law responsible for all operational policing matters, including response by An Garda Síochána to emergency calls.

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