Written answers
Tuesday, 18 November 2025
Department of Justice and Equality
An Garda Síochána
Tom Brabazon (Dublin Bay North, Fianna Fail)
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779. To ask the Tánaiste and Minister for Justice and Equality the number of emergency calls taken by An Garda Síochána in each of the years 2020 to 2024, and to date in 2025. [63354/25]
Jim O'Callaghan (Dublin Bay South, Fianna Fail)
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The Garda authorities have provided the below table which outlines the number of emergency calls received at each Regional Control Centre (RCC). I'm informed that the figures below do not capture calls for service which are not considered to be emergency in nature.
Year | Dublin Metropolitan RCC | Eastern RCC | North Western RCC | Southern RCC | National |
|---|---|---|---|---|---|
| 2020 | 226,700 | 71,696 | 69,725 | 73,026 | 441,147 |
| 2021 | 225,877 | 77,985 | 69,647 | 72,684 | 446,193 |
| 2022 | 275,121 | 80,353 | 70,273 | 80,515 | 506,262 |
| 2023 | 279,073 | 100,714 | 86,614 | 102,124 | 568,525 |
| 2024 | 278,204 | 126,815 | 107,249 | 126,550 | 638,818 |
| 2025 (YTD) | 236,646 | 111,177 | 93,338 | 112,700 | 553,861 |
| Total | 1,521,621 | 568,740 | 496,846 | 567,599 | 3,154,806 |
Calls for service, whether received through a local Garda station or the 999 ECAS system, are routed through the Regional Control Rooms and prioritised for response. Higher priority calls will always take priority over lower priority calls.
The Garda authorities inform me that An Garda Síochána aim is to answer 80% of 999 calls within 7 seconds and deploy resources immediately giving an estimated time of arrival.
The Garda Commissioner is by law responsible for all operational policing matters, including response by An Garda Síochána to emergency calls.
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