Réada Cronin (Kildare North, Sinn Fein)
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363. To ask the Minister for Transport, Tourism and Sport if he has engaged with Dublin Bus on the number of ‘ghost busses’ appearing on their real-time service in 2025; whether a record of complaints by customers are kept by Dublin Bus regarding same; and if he will make a statement on the matter. [62233/25]

Darragh O'Brien (Dublin Fingal East, Fianna Fail)
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As Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; however, I am not involved in the day-to-day operations of public transport. The National Transport Authority (NTA) has statutory responsibility for securing the provision of public passenger transport services nationally and for the scheduling and timetabling of these services in conjunction with the relevant transport operators, in this case, Dublin Bus.

The performance of all public transport operators is monitored by the NTA as part of the contractual arrangements in place between it and the operators. These contractual arrangements allow for not just the monitoring of performance by the NTA and the publication by it of annual performance reports, but importantly, the contracts also allow for the imposition of financial penalties where performance does not meet the required standard

The query raised by the Deputy is an operational matter for Dublin Bus in conjunction with the NTA. I have, therefore, referred the Deputy's question to Dublin Bus and the NTA for direct reply. Please advise my private office if you do not receive a reply within ten working days.