Written answers

Tuesday, 4 November 2025

Department of Finance

Legislative Measures

Photo of Cian O'CallaghanCian O'Callaghan (Dublin Bay North, Social Democrats)
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483. To ask the Minister for Finance for an update on section 30 of the Credit Reporting Act 2013; and if he will make a statement on the matter. [58874/25]

Photo of Cian O'CallaghanCian O'Callaghan (Dublin Bay North, Social Democrats)
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484. To ask the Minister for Finance the timeline and process for correcting errors by the Central Bank in the Central Credit Register; and if he will make a statement on the matter. [58875/25]

Photo of Cian O'CallaghanCian O'Callaghan (Dublin Bay North, Social Democrats)
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485. To ask the Minister for Finance to provide an update on the implementation of recommendation 11.2 of the retail banking review; and if he will make a statement on the matter. [58876/25]

Photo of Paschal DonohoePaschal Donohoe (Dublin Central, Fine Gael)
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I propose to take Questions Nos. 483, 484 and 485 together.

The Credit Reporting Act 2013 (the Act) provided for the establishment of a Central Credit Register (CCR) by the Central Bank of Ireland.

Under the Act, lenders are obliged to submit information to the CCR on loans of €500 or more and must enquire on the CCR when considering a credit application for €2,000 or greater and may enquire when considering credit applications for a lower value.

It is the responsibility of lenders to ensure that information reported to the CCR is complete, accurate and up to date.

The Central Bank of Ireland advises that an amendment process is in place for the correction of data, if the lender identifies an error/gap in the data previously reported, or if a borrower contacts a lender directly requesting a correction to data previously reported.

As part of this process, lenders provide corrected data via a secure submission channel. The Central Bank of Ireland advises that, based on data to end September 2025 and subject to passing validation checks, corrections are processed within 5 days.

There is also a borrower-initiated error reporting process in place, if a person believes that their information on the CCR is inaccurate, incomplete, or not up to date. The Central Bank of Ireland advises that it adheres to the maximum period of 40 days set out in the Act within which such an amendment request from a borrower must be addressed. Based on data to end September 2025, over 70% of amendment requests were completed within 20 days.

The Retail Banking Review set out a range of recommendations to improve the sector and customers' experiences. My Department continues to liaise with the Central Bank of Ireland on the on-going management and operation of the CCR, including consideration of its reporting thresholds.

Section 30 of the Act provides that the Central Bank of Ireland may produce analyses from which credit information subjects cannot be identified. The Central Bank of Ireland uses information received from the CCR to support its work including in relation to consumer protection, supervising the financial sector and ensuring financial stability.

CCR information also helps inform Central Bank of Ireland publications. On a quarterly basis, details of service standards and performance which includes the volume of CCR enquiries and breakdown of credit agreements held on the CCR are published.

The Central Bank also provides information to the Central Statistics Office in accordance with the Statistics Act 1993 and relevant data protection law.

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