Written answers

Thursday, 16 October 2025

Department of Transport, Tourism and Sport

Service Level Agreements

Photo of Pa DalyPa Daly (Kerry, Sinn Fein)
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185. To ask the Minister for Transport, Tourism and Sport the breakdown of the fines charged to each bus operator for not meeting their service level agreements; the reasons for the value of each fine in each of the years 2020 to 2025, in tabular form. [56253/25]

Photo of Darragh O'BrienDarragh O'Brien (Dublin Fingal East, Fianna Fail)
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As Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; however, I am not involved in the day-to-day operations of public transport. The National Transport Authority (NTA) has statutory responsibility for securing the provision of public passenger transport services nationally and for the scheduling and timetabling of these services in conjunction with the relevant transport operators, in this case Dublin Bus.

The performance of all public transport operators is monitored by the NTA as part of the contractual arrangements in place between it and the operators. These contractual arrangements allow for not just the monitoring of performance by the NTA and the publication by it of annual performance reports, but importantly, the contracts also allow for the imposition of financial penalties where performance does not meet the required standard.

In light of the NTA’s responsibility in this area, I have forwarded the Deputy's question to the NTA for direct reply. Please advise my private office if you do not receive a response within ten working days.

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