Written answers

Wednesday, 17 September 2025

Department of Environment, Community and Local Government

Departmental Data

Photo of Eoin Ó BroinEoin Ó Broin (Dublin Mid West, Sinn Fein)
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145. To ask the Minister for Environment, Community and Local Government the number of domestic electricity customers in arrears and the average value of the arrears; the number of commercial electricity customers in arrears; the number of domestic gas customers in arrears and the average value of the arrears; the number of commercial gas customers in arrears; the number of domestic electricity customers in arrears for more than 90-days; the number of domestic gas customers in arrears for more than 90-days; the number of domestic electricity disconnections; the number of domestic gas disconnections; the number of domestic electricity customer switches; and the number of non-domestic electricity customer switches for the months of June and July 2025, using the information provided to his Department's Retail Energy Policy and Regulation Division in the monthly market update by the Commission for Regulation of Utilities, in tabular form. [48939/25]

Photo of Darragh O'BrienDarragh O'Brien (Dublin Fingal East, Fianna Fail)
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Regulation of retail energy markets is solely a matter for the Commission for Regulation of Utilities (CRU) since the enactment of the Electricity Regulation Act 1999 and subsequent legislation.

However, officials from my Department correspond with CRU on an ongoing basis to track developments in retail and wholesale energy markets, including the effect of Government supports on arrears levels, among other indicators.

The CRU releases market monitoring data monthly to the Department inclusive of key items such as estimated annual bills for households and those number of households in payment arrears on their electricity and gas bills. The most recent of these releases includes the most up to date estimated annual bills and the latest available data on the number of customers in arrears. As arrears data operates with a two-month time lag due to the way suppliers report these figures to the CRU, the latest arrears data, which is available on the CRU website, is for June 2025. An update on the latest figures of customers currently in arrears is set out below:

Customers in Arrears Number in Arrears Volume of arrears Number of disconnections Switching
Domestic Electricity 298,336 € 471.60 316 33,026
Domestic Gas 183,520 € 206.78 130 10,209
Commercial/Small Business Electricity 29,181



99




1,467
Commercial/Medium Business Electricity 3,736
Commercial/Small Business Gas 5,885



11




210
Commercial/Medium Business Gas 157
The Deputy may wish to engage directly with CRU in relation to the matters raised. CRU provides a dedicated email address, oireachtas@cru.ie, for Oireachtas members which enables them to raise questions on general energy regulatory matters.

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