Michael Cahill (Kerry, Fianna Fail)
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173. To ask the Minister for Environment, Community and Local Government if he will introduce a community energy advice service, as energy poverty is a complex issue and people need expert advice; and if he will make a statement on the matter. [41222/25]

Darragh O'Brien (Dublin Fingal East, Fianna Fail)
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Government is acutely aware of the impact higher energy prices has been having on households, in particular those in or at risk of energy poverty. Since December 2022, the implementation of the Electricity Costs Emergency Benefit Schemes II, III and IV provided 2.2 million households €1,450 between November 2022 and February 2025 at an approximate total cost of €3.3 billion.

People experiencing difficulties with meeting electricity and gas bills should contact their supplier in the first instance. Under the industry led Energy Engage Code a customer will not be disconnected as long as they continue to engage with their supplier. Suppliers offer a range of supports to customers, including hardship funds or emergency credit for Pay As You Go accounts.

Any customer that is in need of additional support may apply for an Additional Needs Payment provided by the Department of Social Protection, including customers on a Pay As You Go meter who have a need for financial assistance to facilitate their continued energy supply. Every effort is being made to ensure that these vulnerable individuals in financial distress, and who qualify, receive an Additional Needs Payment on the same day or as soon as possible where it relates to electricity and heating expenses.

The National Energy Affordability Taskforce was established in May 2025 to identify, assess and implement measures that will enhance energy affordability for households and businesses while delivering key renewable commitments and protecting security of supply and economic stability. The Taskforce will publish an Energy Affordability Action Plan which will make recommendations to enhance energy affordability.