Martin Kenny (Sligo-Leitrim, Sinn Fein)
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572. To ask the Tánaiste and Minister for Justice and Equality if a review will be conducted into the IPAS centre (details supplied). [35699/25]

Jim O'Callaghan (Dublin Bay South, Fianna Fail)
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While the International Protection Accommodation Service (IPAS) cannot comment publicly on individual cases, I assure the Deputy that IPAS officials are aware of the specific case and the identified needs, and are giving this matter attention.

By way of context, I also wish to reassure the Deputy that IPAS has a number of protocols and procedures in place for considering applications for transfer and to resolve queries or complaints from residents. Please note that transfers are dependent on accommodation availability.

Accommodation provided by IPAS is subject to inspection and oversight, and centres are contractually obligated to be maintained to national standards, with independent inspection and quality control through either the Health Information and Quality Authority (HIQA) or through IPAS-commissioned inspections.

The customer services team conduct clinics at IPAS accommodation centres and individual residents may raise a query or complaint directly with IPAS at any time, and may seek support from external advocates as needed.

All international protection applicants also have access to the services of the Ombudsman and Office of the Ombudsman for Children, should they consider that their complaint has not been managed appropriately.