Mark Wall (Kildare South, Labour)
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322. To ask the Minister for Finance how a person in County Kildare (details supplied) can go about taking a former payment away from their credit history record, given that it no longer applies but is causing them financial hardship; and if he will make a statement on the matter. [34345/25]

Paschal Donohoe (Dublin Central, Fine Gael)
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The Credit Reporting Act 2013 (the Act) provided for the establishment of a Central Credit Register (CCR) by the Central Bank. Under the Act, lenders are obliged to submit information to the CCR on outstanding and new loans of €500 or more. Lenders are obliged to submit information to the CCR that is accurate, complete and up to date.

When a loan has been closed by a lender, the lender must report this information at the next CCR reporting date and then information is retained on the CCR for a period of five years, after which it will be deleted in line with the Central Bank's retention policy.

The Act provides four important rights to borrowers:

• The right to a free report at any time, free of charge (subject to fair usage);
• The right to place an explanatory statement of up to 200 words on their credit report;
• The right to request an amendment to information if the borrower believes that information is incorrect, incomplete or not up to date; and
• The right to place a Notice of Suspected Impersonation on their credit report.