Holly Cairns (Cork South-West, Social Democrats)
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11. To ask the Minister for Foreign Affairs and Trade to provide an updated list of all email and phone lines for use of Oireachtas members within his Department, including all subsidiary bodies, in tabular form. [30774/25]

Simon Harris (Wicklow, Fine Gael)
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The following phone line is available to Oireachtas members within my Department:

In each case raised by an Oireachtas Member, the Passport Service reviews the application in question. However, applications can only be expedited in cases of genuine emergency such as a need for urgent medical treatment overseas or the death of a family member abroad. Such applications are expedited through the Travel Emergency service.

In cases where the estimated issue-by date has passed and all required supporting documents have been submitted, the Passport Service will prioritise the application to ensure that no further delay is experienced.

I encourage Deputies to make their constituents aware that the Passport Service has an award-winning Customer Service Hub, with phone and webchat agents available Monday to Friday, 9am - 4.30pm. Passport Serivce agents can help answer all types of passport-related queries. The Customer Service Hub phoneline is available at +353 1 671 1633 or via webchat through Ireland.ie.