Pádraig Rice (Cork South-Central, Social Democrats)
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1043. To ask the Minister for Health the number of complaints Children’s Health Ireland received in 2024; the response time for complaints; the percentage of complaints which required additional time beyond 30 days; if all complaints unaddressed beyond 30 days were given updates every 20 working days until the process had concluded; and if she will make a statement on the matter. [23524/25]

Jennifer Carroll MacNeill (Dún Laoghaire, Fine Gael)
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As this is an operational matter I have asked the Health Service Executive to respond to the Deputy directly, as soon as possible.

Pádraig Rice (Cork South-Central, Social Democrats)
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1044. To ask the Minister for Health if Children’s Health Ireland has a mechanism for measuring the effectiveness of its complaints process; if they publish complaint related data; and if so, to provide a copy. [23525/25]

Jennifer Carroll MacNeill (Dún Laoghaire, Fine Gael)
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As this is an operational matter I have asked the Health Service Executive to respond to the Deputy directly, as soon as possible.

Pádraig Rice (Cork South-Central, Social Democrats)
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1045. To ask the Minister for Health the number of months Children’s Health Ireland has been operating an auto response email from its complaints office (details supplied). [23526/25]

Jennifer Carroll MacNeill (Dún Laoghaire, Fine Gael)
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As this is a service issue I have asked the Health Service Executive to respond to the Deputy directly, as soon as possible.