Written answers

Tuesday, 29 April 2025

Department of Employment Affairs and Social Protection

Citizens Information Services

Photo of Conor SheehanConor Sheehan (Limerick City, Labour)
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1448. To ask the Minister for Employment Affairs and Social Protection the number of Citizens advice centres in Limerick; and the number employed in each centre and the grade of each employee, in tabular form. [20255/25]

Photo of Dara CallearyDara Calleary (Mayo, Fianna Fail)
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The Citizens Information Board (CIB) funds and supports eight independent regional Citizen Information Service (CIS) companies, which in turn operate a national network of Citizens Information Centres. It is important to note that each CIS is a limited company governed by a voluntary Board of Directors, which make decisions independently on the delivery of services in their regions.

North Munster Citizen Information Service (NMCIS) is an independent company responsible for the provision of information, advice, and advocacy services across the North Munster Region. Services are delivered in three locations across Limerick as follows:

  1. Limerick CIC- (centres.citizensinformation.ie/centre.php?cic=Limerick%20CIC) Ground Floor Riverstone House, Henry Street Limerick, Co. Limerick.
  2. Kilmallock CIC (centres.citizensinformation.ie/centre.php?cic=Kilmallock+CIC) - Pastoral Centre, Sheare's Street, Killmallock.
  3. Newcastle West CIC (centres.citizensinformation.ie/centre.php?cic=Newcastlewest+CIC) - 1st Floor, The Desmond Complex, Gortboy, Newcastle West.
The staff complement approved by the Citizens Information Board for North Munster CIS for 2025 is 23.5 Whole Time Equivalents (WTEs).

The following table shows the number of employees in each of the CIS centres in Limerick, including the grade of each employee in tabular form.

Staff Grade Limerick City CIC Newcastle West CIC Kilmallock

CIC
WTE WTE WTE
Development Manager 1 0 0
Administrator 0.5 0 0
Information Officer 3.5 0.4 0.1
Volunteers 0.4 0 0
Scheme participants (Community Employment, TUS) 3.3 0.6 1.4
North Munster CIS have advised that the Limerick City CIC is a busy office so the majority of its employees are allocated to this office.

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