Written answers
Thursday, 10 April 2025
Department of Agriculture, Food and the Marine
Departmental Correspondence
James Geoghegan (Dublin Bay South, Fine Gael)
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332. To ask the Minister for Agriculture, Food and the Marine if he will detail how many physical letters the Minister’s offices and the customer service team in the Department received from the public in 2024; whether those letters are digitised; and if he will make a statement on the matter. [18447/25]
James Geoghegan (Dublin Bay South, Fine Gael)
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333. To ask the Minister for Agriculture, Food and the Marine if he will detail how many emails the Minister’s offices and the customer service mailbox the Department received from the public in 2024; and if he will make a statement on the matter. [18464/25]
Martin Heydon (Kildare South, Fine Gael)
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I propose to take Questions Nos. 332 and 333 together.
The work of my Department covers a wide range of issues, from policy development and implementation, to regulation in areas such as food safety, animal and plant health and animal welfare, forestry, fisheries management and the environment. My Department also manages payments to support farming, fisheries and forestry.
The Minister's Offices and the customer service team receive high volumes of e-mails, digital correspondence and physical letters from members of the public. All correspondences are dealt with efficiently and effectively.
The specific information requested by the Deputy is not available as the number of e-mails or physical letters received by the Minister’s Offices and the Department’s customer service team mailbox are not retained.
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