Written answers
Thursday, 10 April 2025
Department of Enterprise, Trade and Employment
Departmental Correspondence
James Geoghegan (Dublin Bay South, Fine Gael)
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205. To ask the Minister for Enterprise, Trade and Employment if he will detail how many physical letters the Minister’s offices and the customer service team in the Department received from the public in 2024; whether those letters are digitised; and if he will make a statement on the matter. [18451/25]
James Geoghegan (Dublin Bay South, Fine Gael)
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206. To ask the Minister for Enterprise, Trade and Employment if he will detail how many emails the Minister’s offices and the customer service mailbox the Department received from the public in 2024; and if he will make a statement on the matter. [18468/25]
Peter Burke (Longford-Westmeath, Fine Gael)
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I propose to take Questions Nos. 205 and 206 together.
The specific information requested by the Deputy in relation to the amount of emails received from the public is not routinely retained and recorded, however, tabulated below are the figures for emails received into the Minister’s inbox , the Ministers of States’ inboxes and the Department’s customer services inboxes for 2024.
Inbox | Quantity |
---|---|
Minister | 6,260 |
Ministers of State | 8,856 |
Customer Service | 1,305 |
Total | 16,421 |
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