Written answers
Thursday, 10 April 2025
Department of Defence
Departmental Correspondence
James Geoghegan (Dublin Bay South, Fine Gael)
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120. To ask the Taoiseach and Minister for Defence if he will detail how many physical letters the Minister’s offices and the customer service team in the Department received from the public in 2024; whether those letters are digitised; and if he will make a statement on the matter. [18449/25]
Simon Harris (Wicklow, Fine Gael)
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During 2024, my Department's customer service team did not receive any physical correspondence, while the Minister's Offices received 36 written letters. It is standard practice that all correspondence received in my Department is digitised.
James Geoghegan (Dublin Bay South, Fine Gael)
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121. To ask the Taoiseach and Minister for Defence if he will detail how many emails the Minister’s offices and the customer service mailbox the Department received from the public in 2024; and if he will make a statement on the matter. [18466/25]
Simon Harris (Wicklow, Fine Gael)
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During 2024, my Department's customer service mailbox received 972 email queries, while the Minister's Offices received 1,121 email representations.
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