James Geoghegan (Dublin Bay South, Fine Gael)
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426. To ask the Minister for Health if she will detail how many physical letters the Minister’s offices and the customer service team in the Department received from the public in 2024; whether those letters are digitised; and if she will make a statement on the matter. [18456/25]

James Geoghegan (Dublin Bay South, Fine Gael)
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427. To ask the Minister for Health if she will detail how many emails the Minister’s offices and the customer service mailbox the Department received from the public in 2024; and if she will make a statement on the matter. [18473/25]

Jennifer Carroll MacNeill (Dún Laoghaire, Fine Gael)
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I propose to take Questions Nos. 426 and 427 together.

In 2024, 10,789 representations were made to my office, and the offices of Ministers of State within my Department by members of the public, fellow Oireachtas members, NGOs, and others. We do not differentiate between those received via email or physical letters. However, physical letters are scanned into our correspondence system upon receipt.