Michael Cahill (Kerry, Fianna Fail)
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344. To ask the Minister for Transport, Tourism and Sport if he will ensure that a company (details supplied) has a payment method that accepts cash as a payment option; and if he will make a statement on the matter. [11992/25]

Darragh O'Brien (Dublin Fingal East, Fianna Fail)
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As Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; however, I am not involved in the day-to-day operations of public transport.

On the 1st October, 2017, the NTA assumed responsibilities as the regulator of vehicle clamping activities in both statutory and non-statutory (privately-owned) clamping places throughout the State. They are responsible for the regulation of clamping activities, administration of second-stage vehicle clamping appeals, and investigation of complaints.

Where there is dispute regarding the decision by the parking controller or clamping operator to clamp a vehicle, the appeals procedure must be used. The NTA has established a complaints procedure to investigate complaints submitted concerning the discharge of responsibilities by parking controllers, the conduct, behaviour, and identification of clamping operators, unnecessary delay on the part of parking controllers or clamping operators in responding to complaints, or other communication from members of the public, and the identification of vehicles used by clamping operators.

A complaint concerning vehicle clamping activities can be submitted by completing the along with any relevant supporting documentation. This can be done here: clampingregulation.nationaltransport.ie/Appeal/

The completed form must be received by the NTA within 60 days of the event giving rise to the complaint. The 60-day period is deemed to commence on the day of the event that gave rise to the complaint submission.

The NTA’s decision will be one of the following:

• The complaint is not substantiated:
• The complaint is upheld;
• The complaint is partly upheld; or
• The complaint is not upheld.