Charles Ward (Donegal, 100% Redress Party)
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211. To ask the Minister for Communications, Climate Action and Environment to liaise with a service provider (details supplied) to expedite the return of telephone and internet services to an area in Donegal (details supplied) where a business in this area cannot exist without proper communications; and if he will make a statement on the matter. [9223/25]

Darragh O'Brien (Dublin Fingal East, Fianna Fail)
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As part of the national response to Storm Éowyn the Cross-Departmental Recovery Group was established. The Group, chaired by the Department of the Environment, Climate and Communications, is coordinating actions to restore telecommunications and broadband to those experiencing outages.

The Minister for Arts, Media, Communications, Culture and Sport, Patrick O’Donovan TD met with industry representatives on 14 February 2025 to discuss the storm impact on telecommunications infrastructure, the industry’s response, restoration works and their plans to improve the networks resilience to emergency weather events.

The activities of commercial operators delivering high-speed broadband such as Open Eir, Siro and Virgin Media are not planned or funded by the State and the Department has no statutory authority to intervene in that regard.

Information available to the Department advise that all mobile services have been restored.

Repair and restoration work has returned normal services to most broadband customers and several fixed service operator networks have been returned to normal service levels.

ComReg is the independent body that issues licenses to broadband service providers and investigates complaints to make sure that companies are delivering services in line with their license obligations.

ComReg can be contacted at:

Phone - 01 804 9668

Online - www.comreg.ie

Email - consumerline@comreg.ie